This privacy policy (“Policy”) describes how Be Gretel (‘Company’, ‘we’, ‘us’ and ‘our’) collects, uses and shares personal information when you use this website https://begretel.com (the “Site”). Please read the information below carefully so that you can understand our practices regarding how we handle your personal information and how we treat that information.
PURPOSE OF PROCESSING
What is personal data?
We collect information about you in various ways, including personal data. As described in this Policy “personal data” as it is defined in the General Data Protection Regulation, includes any information, which combined with other data, or not that we collect about you identifies you as an individual, including for example your name, zip code, email address and telephone number.
Why do we need this personal information?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data to provide you with access to the site. If you have registered with us, you will have been asked to indicate that you agree to provide this information in order to access our services, such as purchasing our products or viewing our content. This consent provides us with the legal basis we require under applicable law to process your data. You retain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in accordance with this Policy, please do not use our website.
COLLECTING YOUR PERSONAL DATA
We collect information about you in the following ways: Information you give us. This includes:
- The personal data you provide when you register to use our website, including your name, address, e-mail address, telephone number, username, password and demographic information;
- The personal data that may be contained in any comment or other posting you make on our website;
- The personal data you provide in our affiliate program or in other promotions we run on our website;
- The personal data you provide when you report a problem on our website or when you need customer support;
- The personal data you provide when you make purchases on our website;
- The personal data you provide when you contact us by phone, e-mail or otherwise.
Information we collect automatically. We automatically record information about you and your computer or mobile device when you access our website. For example, when you visit our website, we record the name and version of your computer or mobile device, the manufacturer and model, the browser type, the browser language, the monitor resolution, the website visited before entering our website, the pages viewed and how long you were on a page, access times and information about your use of and actions on our website. We collect information about you using cookies.
COOKIES
What are cookies?
We may collect information from you using ‘cookies’. Cookies are small data files stored on the hard disk of your computer or mobile device in your browser. We may use both cookies (which expire after you close your browser) and cookies with no expiration date (which remain on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website. We use two types of cookies: Firstly, cookies placed by us on your computer or mobile device, which we use to recognize you when you re-visit our website; and third-party cookies which are from services provided by third parties on our website, and which may be used to recognize you when your computer or mobile device visits our and other websites.
Cookies we use
Our website uses the following cookies described below:
Type of cookies Purposes
Essential cookies: These cookies are necessary to provide the services available on our website, so that you are able to use some of its features. For example, they may allow you to log in to the member’s area, or to load content from our website quickly. Without these cookies many of the services available on our website may not work properly, and we only use these cookies to provide you with a good service.
Function cookies: This cookie allows us to remember the choices you have already made on our website, such as language, login details, as well as other choices you have made that can be customized by you. The purpose of these cookies is to remember all the choices you have made in order to create a more personalized experience without having to re-enter your data on our website.
Analysis and performance cookies: These cookies are used to collect information about our website traffic and how users use and navigate the website. The information collected does not identify any particular user. It includes the number of visitors to our website, the websites that refer users to our website, the pages users visit, the possible websites they have visited previously and other similar information. We use this information to improve and monitor the activity of our website.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve the way our website works. You can find out more about Google Analytics cookies here: https://developers.google.com/ analytics/resources/concepts/gaConceptsCookies Find out more about how Google protects your data here:
http://www.google.com/analytics/learn/privacy.html You can prevent the use of this Google Analytics cookie in your browser by installing an extension in Google Chrome, you can download this extension here:
http://tools.google.com/dlpage/gaoptout?hl=en-GB
Advertising cookies: These cookies analyze how you browse so that we can show you advertisements that are likely to be of interest to you. These cookies use information from your browsing history and, with your permission, show you relevant advertisements from third parties based on your interests. You can disable cookies that store your browsing history by visiting http:// www.youronlinechoices.com/uk/your-ad-choices . If you choose to remove this type of cookie, you will still see the ads, but they will not be relevant to your interests.
Social media cookies: These cookies are used when you share information on social media, or otherwise have access to our content via social media such as Facebook, Twitter, or Google+.
Disabling cookies
You can remove or reject cookies via your browser settings. To do this, we recommend that you follow your browser’s instructions (you can usually find this information in your browser’s “settings” under “help” or “tools”). Most browsers automatically accept cookies until you change your browser settings.
If you do not accept our cookies, your experience on our site will not be as pleasant. For example, we may not recognize your computer or mobile device and you may have to log in every time you enter our website.
USING YOUR PERSONAL DATA
We may use your personal data in the following ways:
- to maintain and improve our website, products and services;
- to manage your account, including communications we have with you regarding your account if you have an account on our website:
- to operate and administer our affiliate program and other promotions that you may participate in on our website;
- to respond to your comments and questions and to provide customer support;
- to send you information, including technical information, updates, security alerts and support;
- with your consent, we do e-mail marketing about promotions, and other news, including information about our products, or services offered by us, or by our affiliates. You can stop receiving this information at any time; in all our emails there is always an opt-out option. Even if you leave our list, we may send you non-marketing emails, including emails about any accounts you have with us (if you have one), or business you have with us;
- to process payments you have made on our website;
- when we believe it is necessary and appropriate (a) to comply with the law (b) to comply with legal requests and process, including requests from public and governmental authorities; (c) to comply with our Policy; and (d) to protect the rights, privacy, safety, yours and others.
- to analyze and study services;
- as described below under “Sharing your personal data”.
SHARING YOUR PERSONAL DATA
We may share your personal data in the following ways:
- To third parties designated by you. We may share your data with third parties to whom you have given your consent.
- Services provided by third parties. We may share your personal data with third parties who perform certain services such as (data analysis, payment processing, customer support, email marketing and other similar services).
THIRD PARTY WEBSITES
Our website may contain links to third parties. This Policy does not cover the privacy policies of third parties. These third party websites have their own privacy policies and we do not accept any responsibility for those websites, their functions, or privacy policies. Please read the privacy policies of these third party websites before submitting any information.
USER-GENERATED CONTENT
You may share your personal data with us when you submit and generate content on our website, including blog comments, support messages on our website. Please be aware that any information you publish on our website becomes public knowledge and will be accessible to all users of our website including visitors. We suggest that you take great care when deciding to make public your personal data, or any other information on our website. Any personal information published on our website will not remain private or confidential.
If you give us a review or comment, we may make this information public on our website.
INTERNATIONAL DATA TRANSFER
Your information, including personal data we collect from you, may be transferred to, stored in, and processed by us outside the country where you reside, where data protection and privacy regulations may not have the same level of protection as in other countries. By accepting this privacy policy you agree to the transfer, storage and processing of your data. We will take all necessary steps to ensure that your data is treated in the most secure manner and in accordance with our policies.
SECURITY
We always try to take all technical and administrative measures to protect all your data as securely as possible. Unfortunately, no system is 100% secure and can completely guarantee the security of your data. If you think that your data is no longer safe with us (for example access to your account has been compromised), please contact us immediately and report your problem to us.
RETENTION
We will only keep your personal information for 30 days unless a longer period is necessary, or permitted by law.
OR
We will only keep your personal information for as long as is necessary and permitted by you for you to use our website until you close your account or terminate your subscription, unless a longer period is necessary, or permitted by law.
OUR POLICY WITH CHILDREN
Our website is not directed at children under the age of 18. If a parent or guardian finds that their child has provided personal data on our website without their consent, they should contact us immediately. We will delete all such data as soon as possible.
YOUR RIGHTS
- Exit the list. You can contact us at any time to opt out of; (i) email marketing communications (ii) our collection of sensitive personal data (iii) any further processing of personal data that we may carry out.
- Access. You can access the information we hold about you at any time by contacting us.
- Change. You can also contact us to update or correct any personal information we hold about you.
- Move. Your personal information can be transferred. You have the flexibility to move your data to another service if you wish.
- Delete. In some situations, for example when the information we hold about you is no longer relevant, or is inaccurate, you can ask us to delete your data.
If you wish to exercise any of these rights, please contact us. Please make it clear in your request (i) what information you want; and (ii) which of the above rights you want to use. For your protection we can only complete your requests if they are made using the same e-mail address associated with your data, we will verify the identity before making any changes. We will respond to your request as soon as possible, but no later than 30 days. Please note that we may need to keep some information for record purposes.
COMPLAINTS
We are committed to resolving any complaints about the way we collect your personal data. If you have any complaints about our privacy policy, or our practices relating to your personal data, please contact us at: support@begretel.com. We will respond to your contact as soon as possible, but no later than 30 days. We hope to resolve any situation brought to our attention by you; in any case, if we find that your complaint is not applicable, you are entitled to contact your local data protection authority.
CONTACT INFORMATION
We welcome your comments and questions about our privacy policy. You can contact us by e-mail at support@begretel.com